Frequently Asked Questions

Yes, you certainly can. At Big Grape we love a good playlist and we are more than happy to hear your best singing voices along the way.

You can find all the specific details regarding our booking policies on our dedicated terms and conditions page. Please click here to review the full details.

Almost always yes. We want you to enjoy your day at your own pace. Just let your driver know so they can contact the upcoming venues and adjust your arrival times.

We pride ourselves on being flexible. We are always happy to discuss the plan and make adjustments during the day whenever the schedule allows.

Of course. It is a fantastic way to reset the palate. As long as the day’s timing permits, we are more than happy to make a stop for some local treats.

We specialise exclusively in private tours. When you book with us, the vehicle is reserved solely for your group and your local driver.

A deposit of $150 is required to secure your date. The remaining balance must be settled in full at least 7 days prior to your tour departure.

Yes, we encourage it. If you have specific venues in mind, let us know and we can handle the bookings for you or provide expert advice. Please note that some venues may incur additional fees.

We can arrange pickups from almost any location. Simply provide your address at the time of booking so we can coordinate the logistics. Additional charges may apply depending on the distance.

That is no problem at all. Just ensure you notify us well in advance of your tour date so we can plan the route accordingly. Extra costs may apply for multiple locations.

Certainly. When you make your initial enquiry, please let us know what times work best for your group and we will do our best to accommodate your schedule.